Event window
September 30, 06:00 → October 26, 05:59 server time.
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Live · reviewed September 30, 2026
Heartopia White Snake Collaboration Guide
Heartopia × New Legend of Madame White Snake is live from September 30 to October 26. Prioritize the free umbrella, free Lingzhi sources, the seven-day friend interaction, and the Exchange Store deadline before optional premium purchases.
Exchange Store
The collaboration Exchange Store remains open until November 2, 05:59 server time.
Free claim
Claim the Crane & Pine Oil-Paper Umbrella from the event tab during the collaboration.
Core currency
Collect Lingzhi through event progression and exchange it for collaboration rewards.
What to do first
Priority 1
Claim the free umbrella
It is a direct event-tab reward and should be secured before optional spending.
Priority 2
Clear Resident Requests and event quests
The official announcement identifies these as free sources of Lingzhi during the event.
Priority 3
Check White Snake’s Journey milestones
Progress milestones award additional rewards; the Premium tier is optional and uses Heart Diamonds.
Priority 4
Start the 7-day friend interaction early
The Bond of Green & White requires Face-to-Face interaction with the same friend across seven days.
Priority 5
Spend Lingzhi before the store closes
The event ends October 26, but the Exchange Store stays open until November 2 at 05:59 server time.
Confirmed rewards and spending
Official notes confirm Suzhen and Xu Xian outfits, collaboration furniture, pet costumes, Mortal Faces items, limited oil-paper umbrellas, and other exchange rewards.
Exact live prices can change by store row, so this page does not invent a price table. Check the in-game Event and Acorn Store interfaces before spending Heart Diamonds or Moonlight Crystals.
Bond of Green & White
Perform the Face-to-Face two-player interaction with a friend on seven days during the event to unlock the limited two-person action with that friend. You can track progress with multiple friends separately.
Start early: this reward depends on repeated days, not a last-day grind.
Dates and source
Event: September 30, 06:00 → October 26, 05:59 server time. Exchange Store: open until November 2, 05:59 server time.
Heartopia official Steam newsIf the live in-game Event panel differs from a published announcement, follow the in-game timer and rules.
Frequently asked questions
When does the Heartopia White Snake collaboration end?
The event runs until October 26, 2026 at 05:59 server time. The Exchange Store stays open until November 2 at 05:59 server time.
How do I get Lingzhi in the White Snake event?
The official maintenance announcement says Lingzhi can be obtained for free through Resident Requests and event quests, or purchased with Heart Diamonds.
Is there a free reward in the White Snake collaboration?
Yes. The official announcement says players can claim the Crane & Pine Oil-Paper Umbrella from the event tab.
How do I get The Bond of Green & White action?
Perform the Face-to-Face two-player interaction with a friend on seven days during the event. Progress is tracked separately for each friend.
What can I buy in the collaboration store?
The announcement confirms collaboration rewards including Suzhen and Xu Xian outfits, furniture, pet costumes, Mortal Faces items, and limited oil-paper umbrellas. Check the live in-game store for exact prices.